Code of Ethics

At The Plumbing Knight and Water Knight we live and breath our company’s Code Of Ethics on each and every job. Here is a list of the guarantees that we make to our customers each and every day:

No Surprises

We know that you don’t want any surprises at the end of your plumbing or water quality job. That is why we provide upfront pricing on every job – and we honor it, even if it takes more time than we expected. We also offer FREE in-home estimates, so that we can look at what your job entails and talk to you about your concerns and needs. This helps us give you a price that is accurate, while making sure you understand your options and have all of your questions answered and concerns addressed.

We Aren’t Happy Until You Are Happy

Service is the lifeblood of our organization. And we work to support that statement every day, on every job. We do not consider any service – from basic electrical repairs to complicated plumbing installations – completed until you, our customer, are 100% satisfied with the finished product.  You can call us with peace of mind because we guarantee your satisfaction with every plumbing and water quality job.

5 Years On Every Job

When you use The Plumbing Knight and The Water Knight, rest assured in our service, knowing that your job is covered by a 5 year warranty. This warranty is the very best around, and we are proud to offer all of our customers 5 full years of peace of mind.

Best Services Around

Our vision is and has always been, to provide our customers with the very best plumbing and water quality services available. To ensure that we achieve that goal we do a number of things, including:

  • hiring only the best employees (background screenings and drug tests are required!)
  • training our plumbers and water quality experts every week
  • using the newest tools and technologies available
  • stocking our trucks with the best parts, systems and equipment available
  • offering a diverse list of plumbing and water quality services
  • backing all of our services up with the BEST warranty around

It’s Our Community, Too

Everyone at The Plumbing Knight and Water Knight lives in the Greater Pinehurst, NC area. We own homes here, we are raising our children here, and we truly care about the community. That is why we give back whenever we get the chance. Having Pinehurst flourish and grow is just as important to us as it is to you. After all, we are your neighbors!